Return and Refund Policy

Return and Refund Policy

We want you to be completely satisfied with your purchase from our webshop. If for any reason you are not satisfied with your product, we offer the following return and refund policy:

1. Returns

You have the right to return your purchase within 14 days of receiving the product. To be eligible for a return, the product must be unused, in its original condition and in the original packaging. Contact our customer service to start the return process.

2. Refund

We will process your refund as soon as we receive and review the returned product. The refund will be made to the original payment method, unless otherwise agreed. Please note that it may take up to 10 business days for the refund to appear in your account, depending on your bank or payment method.

3. Return shipping

The customer is responsible for return shipping costs. Return shipping costs SEK 49 and is deducted from the refunded amount. The product must be returned within 14 days of the return approval.

4. Faulty or damaged products

If you receive a faulty or damaged product, please contact our customer service within 7 days of receipt. We will arrange return shipping and send a replacement product or refund your order.

5. Cancellation of the right to return

We reserve the right to refuse returns if the product does not meet our return conditions or if we suspect abuse of our return policy.

Contact Us:

If you have any questions regarding our return and refund policy, please contact our customer service: info@iclick.se